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Privacy Policy | RobotixTrades

Privacy Policy

Introduction

This website, www.robotixtrades.com (hereinafter referred to as the “Website”) is owned and operated by RobotixTrades Ltd.

This policy sets out:

  • What information we collect and why we collect it;

  • How we use that information and how we secure it;

  • Any third parties with access to it and use of cookies;

  • The choices you have with regard to the use of your personal information.
  • (A)  WHAT WE COLLECT

    1. The information we collect about you may include:

  • Contact information (such as your name, email and postal addresses, telephone number, and country of residence) that you provide by completing forms on the website, by telephone, or through a paper application form;

  • Information permitting us to offer crypto arbitrage BOT to you, including details relating to your personal bank accounts or virtual currency wallet, details allowing us to prevent and detect money laundering and terrorist financing activities, copies of your current valid government-issued photo identification, and/or such other identifying and verifying information as we require from time to time in our discretion, and credit bureau information about you for purposes of confirming your identity under applicable "know-your-client" rules;

  • Details about your finances that you provide to us or permit us to collect through third party service providers;

  • Your login and password details;

  • Details of any transactions you make through our services;

  • Information about your activity on the website, such as your IP address, the pages you have visited and the device or browser you use;

  • Information provided via your mobile devices, such as your location, phone ID, mobile user name, password, contacts, location;

  • Communications with us (for example, when you ask for support, send us requests, questions or comments, or report a problem, whether by mail, telephone, fax, online, or by any other means);

  • Information that you submit through the Website, including in the form of comments, contributions to discussions, or messages to other users; and

  • Demographic information;

  • Geolocation information;

  • Data mining and financial profiling.

  • 3. As is true of most websites, but subject to your browser settings, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages and operating system.

    2. When you opt in for our Newsletter, or marketing materials, we collect your email address and name.

    We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

    (B)  HOW WE USE YOUR PERSONAL INFORMATION

    1. We need to use the personal information described in section A in order to offer arbitrage services to you, including for the following purposes:

  • Ascertaining whether to approve you when you apply;

  • Identifying you when you sign in to your Account;

  • Processing transactions and communicating with other counterparties in respect of our crypto arbitrage services;?

  • Administering your account, understanding your needs as a client, and monitoring your satisfaction;

  • Contacting you about the status of our services (for example, to inform you of changes to or the termination of a particular services, or to respond to a question, comment or complaint);

  • Complying with legal requirements, including those imposed by laws, regulations, court orders, and regulatory guidelines, policies and procedures, in the countries in which we operate, including tax, or reporting obligations;

  • Detection of suspicious transactions, including transactions involving fraud, money laundering or terrorist financing activities;

  • Managing invoicing, accounting and information security services related to our transactions with you;

  • Protecting against harm to the rights, property or safety of RobotixTrades, its clients, employees, service providers, or the public;

  • Internal management purposes, including planning, resource allocation, policy development, quality improvement, compliance, monitoring, audit, evaluation and reporting;

  • Improving the RobotixTrades services;

  • Managing your communications preferences; and?

  • Maintaining ownership records.

  • 2. When you contact, we may keep a record of your communication to assist us and you in ensuring that you get the best from our services.

    (C)  HOW WE SHARE YOUR PERSONAL INFORMATION

    1. From time to time, we engage unaffiliated third parties and their affiliates, agents, and subcontractors ("Service Providers") to perform certain technological or administrative services in connection with the RobotixTrades services. For example, a Service Provider may be asked to operate a Verification Network, process transactions, provide credit reports or assessments, verify customer identities, detect suspicious transactions, perform security services, and manage or audit our operations. In some cases, a Service Provider will be collecting your personal information from other sources on our behalf to fulfil the purposes set out in section B. We also may use a Service Provider to host and administer one or more of our Websites, process and store data, and fulfil similar technology-related functions on our behalf. In these circumstances, the personal information that the Service Provider receives is limited to the personal information needed to render their service to us.

    2. In certain cases, we may also share some of the personal information we collect with carefully selected business partners, who are first required to sign an agreement that obligates them to keep the information confidential and secure and prohibits them from using it for unauthorized purposes.

    3. We may disclose personal information without notice to you if a law, regulation, search warrant, subpoena, court order, or regulatory notice permits or requires us to do so. We may also disclose personal information without notice to you to prevent fraud or abuse, or to protect the rights, property or personal safety of RobotixTrades, its customers, employees, service providers, or the public.

    4. We will share your personal information with third parties only in the ways that are described in this Privacy Policy. We will not sell, rent, loan, trade, or lease any of your personal information collected, including application forms, financial data, or email addresses.

    5. We may provide your personal information to companies that provide services to help us with our business activities such as emailing newsletters or offering client service. These companies are authorized to use your personal information only as necessary to provide these services to us.

    6. We may share aggregated, non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites. For example, we may share information publicly to show trends or publish market research.

    7. We will disclose otherwise confidential personal data and confidential information if we are compelled to do so by laws and regulations applicable to us and/or our agents.

    (D) HOW WE COMMUNICATE WITH YOU

    1. Communications between may be conducted by mail, online or by other electronic means. Any instructions that you give to us in any such manner will have the same legal effect as if you gave them to us in original written form. You agree that we may contact you electronically in response to a request, inquiry, or complaint, as otherwise solicited by you, or as permitted or required by law.

    2. We may also communicate with you from time to time electronically about news, promotions, special offers and other information, regarding either or its selected partners. If you wish to unsubscribe to marketing emails please send and email to support@robotixtrades.com. We will strive to honour your request as soon as possible, and in any event within the next 10 business days. Please note, however, that this request will apply only to marketing emails and not to certain account-based information emails which will continue to be sent to account holders. We are not responsible for any additional information you provide directly to these partners, and we encourage you to become familiar with their privacy and security practices and policies before disclosing information to them.

    (E)  INFORMATION STORAGE AND RETENTION

    1. We may process your personal information on a server located outside the country where you live. Wherever we process or store your personal information we will, in addition to complying with all applicable laws and regulations in that jurisdiction, comply with this Privacy Policy.

    2. Your information may also be processed by employees or consultants. By submitting your personal data, you agree to this processing, storing, and transfer.

    3. We will retain your information for as long as you have an active account or as is needed to provide services. If you wish to terminate or request that we no longer use your information to provide you services, please contact us using the feedback form on the spport page. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

    (F)  COOKIES AND OTHER TRACKING TECHNOLOGIES
    LOG FILE

    1. You can visit our website without giving away your personal information. RobotixTrades uses Google Analytics and Cookies in order to improve our service, user experience and analyse how the website is used. As is true of most websites, but subject to your browser settings, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, languages, age, gender, interests, device information date/time stamp, and clickstream data.

    2. We use this information, which does not identify individual users, to analyse trends, to administer the site, to track users' movements around the site, and to gather demographic information about our user base as a whole.

    3. We do not link this automatically collected data to personally identifiable information.

    4. We reserve the right to use a third-party tracking service, Google Analytics, which uses cookies to track aggregate non-personally identifiable information about visitors to our site such as number of visits, searched pages and browser type to improve our website and client experience.

    COOKIES

    5. Cookies are small pieces of information which are placed in your computer’s memory when you visit a website. RobotixTrades uses cookies to recognize you as a repeat visitor, to identify your browser type, to keep track of online patterns and preferences in order to better understand you as a customer, and to improve the quality of the website. When you enter our website, our servers (or those of our Service Providers) will recognize your computer but not who is using it. However, by associating the identification numbers in the cookies with other customer information when, for example, you log in to the JB Services, we know that the cookie information relates to you.

  • It is always open to you to modify your web browser settings to prevent the placing of cookies or to notify you each time a cookie is set. The website www.allaboutcookies.org contains additional useful information on how to block or control cookies using different browsers. However, by blocking or deleting cookies used on RobotixTrades.
  • (G)  CHANGES TO THIS POLICY

    1. It may become necessary to change the terms of this Privacy Policy from time to time. We reserve the right to change this Privacy Policy as necessary to comply with law or for legitimate business purposes. By continuing to use our arbitrage services, you agree to be bound by the updates to this Privacy Policy. Please check back frequently; you will be able to see if changes have been made by looking at the top of the Privacy Policy for the date it was last updated. Last updated: 1 June 2019


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